Refund Policy

Introduction

At QBP Advisor, we strive to provide high-quality accounting and QuickBooks services. This Refund Policy explains the circumstances under which refunds may be issued.

1. Refund Eligibility

Refunds may be issued under the following conditions:

• Refund requests made within 3 days if the service has not yet started.
• Refund requests made within 3 weeks after service begins if the service could not be completed or if the customer is not satisfied.
• If QBP Advisor is unable to deliver the agreed service.

2. QuickBooks Subscription Refunds

Refunds for QuickBooks Online subscriptions purchased through QBP Advisor may be issued on a prorated basis depending on the duration of use.

3. Bundle Service Refunds

If a customer purchases a bundled package containing multiple services and uses only part of the bundle:

• A partial refund may be issued for services not used.
• The refund amount will be adjusted according to the services already provided.

4. Non-Refundable Situations

Refunds may not be granted in the following situations:

• Services that have already been completed.
• Customer failure to provide required information needed to perform the service.
• Refund requests submitted outside the eligible time period.

5. Refund Processing

Approved refunds will be processed using the original payment method used during the transaction.

Refund processing times may vary depending on your payment provider or financial institution.

6. Payment Methods

Payments on qbpadvisor.com are securely processed through Stripe and may include:

• Credit Cards
• Debit Cards
• ACH Bank Transfers

7. Cancellation Requests

To request a cancellation or refund, please contact our support team with your order details.

8. Contact Information

QBP Advisor
1309 Coffeen Avenue, Suite 1200
Sheridan, Wyoming 82801
United States

Email: info@qbpadvisor.com
Phone: 1-888-996-8102